Privacy Policy
How we collect, use, and protect your information
Events Creations ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We collect several types of information from and about users of our platform, including:
- Personal Information: Name, email address, phone number, and other contact details you provide when creating an account or using our services.
- Business Information: Details about your business, events, inventory, sales data, and customer information you input into our platform.
- Payment Information: Credit card numbers and billing information processed through our secure payment processors.
- Technical Data: IP address, browser type, device information, operating system, and usage patterns.
- Communication Data: Content of messages, emails, or other communications you exchange through our platform.
How We Use Your Information
Provide and Maintain Our Services
We use your information to operate, maintain, and improve our platform, process transactions, fulfill your requests, and communicate important updates about your account or our services.
Text Messaging Services
Our platform includes text messaging capabilities for event organizers to communicate with vendors and attendees. We process and store phone numbers and message content strictly for providing this service. Recipients of these messages can opt out at any time by replying "STOP" to any message.
Analytics and Improvements
We analyze usage patterns to enhance user experience, develop new features, and optimize our platform's performance. This helps us deliver a better product tailored to our users' needs.
Marketing and Communications
With your consent, we may use your information to send promotional communications about new features, special offers, or other information we think you may find interesting. You can opt out of these communications at any time.
Data Security
The security of your information is important to us. We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Regular security assessments and updates
- Secure data storage with industry-standard protections
- Access controls and authentication measures
- Employee training on data security and privacy
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
Third-Party Services
Our platform may integrate with or link to third-party services, websites, or applications that are not operated by us. These third parties may have their own privacy policies, and we have no responsibility or liability for their content, privacy practices, or business policies. We encourage you to review any third-party privacy policy before providing any information to them.
Analytics & Tracking
We use analytics tools like Google Analytics to collect information about how users interact with our platform. This service may collect:
- Pages visited and time spent
- Click/touch interactions
- Device/browser information
- Approximate location (country-level)
- IP address (anonymized)
Google's ability to use and share information collected by Google Analytics is restricted by the Google Privacy Policy. You can opt out through Google's Opt-Out Browser Add-on.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing consent where processing is based on consent
- Restricting or objecting to certain processing activities
- Requesting portability of your personal information
- Lodging a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Children's Privacy
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our platform with a new "Last Updated" date. Your continued use of our platform after such modifications constitutes your acknowledgment of the modified Privacy Policy and agreement to abide by it.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
contact@justinsproductions.com